Active Campaign automation not working

Hey guys,

I set up an automation in Funnelish to send an order confirmation email via Active campaign to my customers upon purchasing.

I had 2 Active campaign support people look at all my steps and say that everything is setup correctly.

The customers are succesfully added to active campaign from funnelish but for some weird reason, the emails do not get sent.

Active campaign support says this has to do with faulty API from funnelish.

Can anybody help out here, it would be greatly appreciated!