Can't find transaction in paypal


(Craig Allen) #1

I had a customer purchase less then an hour ago but i do not see the transaction in paypal. I see it in CF but not paypal.

I need to give her a partial refund but i need to know where the money was collected.

Is there a delay?

Can you help me find the transaction?

Craig


(sin) #2

hmm… Is that even possible?!! :flushed:

Are you sure you’ve setup your Paypal email/ID to be the money “recipient” not someone else?!!

Generally neither CF nor Funnelish will show a transaction unless it’s shown on Paypal first.

Hope that helps!