Fancify not working


#1

fancify is on in my apps, on in the funnel.
the highlight and tags are not showing.


#2

just noticed it is also adding up all of the items on the page for the total and not adjusting…


(Samantha Lee) #3

Can you try opening your product on Funnelish, and adjusting its highlighting properties and then save changes.

Hmm! Not adjusting what? can you please share some screenshots :slight_smile:


#4

i turned off fancify because its an active funnel.
the total at the bottom of the screen was a static total of all product options listed.


(Samantha Lee) #5

Interesting, Can you tell me which checkout option you had (Single checkout, multi-quantity or multi-checkout), and which payment app?


#6

are those new options?
i had paypal and fancify only


#7

i still dont know what those options are. followed the video for integrating paypal into my funnel. have it active on another funnel working fine.


(sin) #8

@gunco, can you please PM me the link to your order form with the issue or share it publicly if needed.

I guess you probably didn’t activate the right app under Funnel > Apps? check that and make sure PayPal Plugin & Fancify are both active and everything else (you don’t use) inactive.

Hope that helps