Funnelish hiding CC form field


(Ognyan) #1

I know this has been discussed before, but I could not find a solution. When my paypal app is switched on in funnelish the CC fields disappear. Yes, I have both the CC and Paypal switched on.
When I toggle off the app, the second I refresh the CC fields are ok.

I need this fixed ASAP. Please help


(Samantha Lee) #2

That probably means you have multiple CC forms in your page maybe a hidden CC form, delete the hidden Credit Card form and keep a single one on page.

Also if that’s not the case, please do send us your order form link so we can look at it.


(Ognyan) #3

I don’t know how I can have multiple forms when I have used the default 2-step order form element in CF and that’s it?
https://www.wonderherb.uk/clear-blood-tincture-1-bottle-subscription
Now there double CC fields and I haven’t changed anything. Crazy.


(Samantha Lee) #4

You may be having that two step order form twice in your page, perhaps you use one for mobile view and another for desktop that’s the common mistake many make.

Avoid having multiple Credit Card forms inside a page including hidden ones.


(Ognyan) #5

Yees it was the mobile one. I didn’t realize the code still stays on the page, but is still not visible. Thanks!