Help - My product is about to launch and my OTO products suddenly stopped connecting to Paypal?


(elliot) #1

Help - My product is about to launch and my OTO products suddenly stopped connecting to Paypal? They were working just fine before…


(elliot) #2

Do you have to have click the complete order in the first step of the funnel and go to paypal first for the oto products to work?


(James Harson) #3

Yup! you cannot checkout an OTO using paypal without checking out the Order form first.

Your setup seems fine, just didn’t checkout the order form first.

Since the app uses cookies, I think if you checkout on the same device & browser once; it will still remember your choice (Paypal or Credit Card) and will simply checkout any further OTOs using the same option.